What occurs if a customer creates a non-dedicated requisition at the unit level and the item is not available at the SSA?

• A. The item will be reordered from a different supply chain
• B. The requisition is canceled and resubmitted later
• C. The SSA will pass the request to wholesale using an SSA document number
• D. The requisition will automatically trigger an inventory request

Answer: (C)

When a customer creates a non-dedicated requisition at the unit level and the item is not available at the Supply Support Activity (SSA), the correct scenario is that the SSA will pass the request to wholesale using an SSA document number. This process is designed to ensure that the requisition is handled efficiently, allowing for the item to be sourced from a higher-level supply echelon when local supplies are insufficient.

This approach leverages the established supply chain structure, where local supply points like the SSA have the capability to escalate requests for items that are not available at their level. By issuing an SSA document number, the requisition is officially tracked and prioritized in the wholesale system, helping to mitigate delays and ensuring that the customer eventually receives the required item.

The other options would not accurately reflect standard operational procedures. Reordering from a different supply chain might be one aspect of supply management, but it wouldn't be the immediate action taken when SSA handles requisitions. Canceling and resubmitting a requisition would not align with efficient supply chain practices, as it would introduce delays without addressing the root issue. Automatically triggering an inventory request doesn't specifically involve passing the requisition to wholesale, which is a more structured and formalized response to items not available at the SSA